Responses to Conflict

Avoidance
withdrawal from situation, ignoring problems, denying your feelings, being passive
can lead to: anxiety, resentment, depression, needs not being met, problem never solved.
Confrontation
aggression, intimidation, threats, punishment, withholding money, favours, or affection.
can lead to: lack of cooperation, never reaching mutually satisfying solution, deeper conflict.
Communication
participation, listening, understanding, cooperation, assertive
can lead to: finding the “real” problem, chance for everyone to have their needs met, less hostility, a win/win resolution